Shevek (shevek) wrote,

I called BT this morning and asked them to transfer an account. I was told that the only way to change the account holder was to cease and reprovide - that is, close the account and open a new one, which brings a 5-day downtime; or to do a line takeover, which changes the number. Neither option is really acceptable.

I inquired of the operator what happened when my grandfather passed away and his line magically came into my father's name.

She asked me how long ago it was, and I answered "Oh, about 10 years, but I'm fairly sure people are still dying now."

"That's different. I'm not going to get into that," was her response.

I think this is called a decease and reprovide.

  • (no subject)

    I have yet to read a Java vs python comparison which was written by anyone with any serious enterprise development experience. If enterprises were…

  • (no subject)

    Today I was browsing my screenshots, and I found that I had failed the UK citizenship test. I took it again, just for fun, and failed with flying…

  • (no subject)

    Nobody in the USA has heard of Flanders and Swann. If the country had an editor, I would write to him to express my unmitigated disgust.

  • Post a new comment


    default userpic

    Your reply will be screened

    Your IP address will be recorded 

    When you submit the form an invisible reCAPTCHA check will be performed.
    You must follow the Privacy Policy and Google Terms of use.