Shevek (shevek) wrote,

An optimistic woman from BT Broadband called me the yesterday, and used the word "unlimited" about 6 times in a really excited voice. I asked her to inquire of her supervisor what "unlimited" meant, with a footnote to the extent that if they didn't call it a cap, perhaps they called it a fair usage policy, or had another euphemism for the same objective.

She was a little more subdued when she came back. I suggested that while I enjoyed her optimism, trading standards would take a somewhat dimmer view of the facts of the case.
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