And then there's the satnav saga. A brand new Garmin Nuvi, flat, LCD screen, all the gimmicks. I drove out of the rental garage, and the satnav was giving directions, but the picture wasn't updating. So I went back, and they gave me another one. I put the new one into 2D mode, and then it updated sometimes, and drew half the screen. Long story short, I think the device is utterly underpowered and overfeatured. So I went back, and pointed at their satnav advert, and said, "I want one like in that advert" (showing the old model). I banged on the desk a while, and eventually they found me one, which works a dream.
I think, in the future, I will be taking my business elsewhere.